Visitor Rules

1. General provisions

• 1.1. The sports and recovery centre operates as follows: Monday to Sunday from 08:00 to 22:00. Clients holding a membership may use the gym from 06:00 to 22:00. The halls and equipment may be used during opening hours only. Admission to the Sports Centre closes half an hour before closing time.
• 1.2. The address of the sports and recovery centre is Varna, Azur Panorama, 362 Knyaz Boris I Blvd., 9000 Varna.
• 1.3. Every service provided by the Renew Sport Center sports and recovery centre is chargeable.
• 1.4. Visitors and clients pay for the selected service in advance at reception or on our website, for which they receive a receipt.
• 1.5. Amounts paid for any service of the Centre are non-refundable.
• 1.6. Access is not permitted to persons who are not training.
• 1.7. While at the Centre, Visitors must leave personal belongings and clothing in the lockers, which clients lock using the card issued at reception upon purchasing a visit. Entering the halls with sports bags, rucksacks or carrier bags is prohibited. The management accepts no responsibility for belongings left unattended on the premises.
• 1.8. Lost property is kept on the premises for one week, after which it is donated to charity or disposed of.
• 1.9. Before training for the first time, Visitors must: consult their personal doctor about the type of sport to choose in view of their state of health; and complete an introductory briefing with the instructors of the sports and recovery centre.
• 1.10. Each visitor assumes and bears all risks to their own health while training unsupervised in the gym.
• 1.11. To avoid injury and adverse health effects, we recommend that you attend classes, perform exercises and take on training loads that match your level of fitness.
• 1.12. Training at the sports and recovery centre requires clothing and footwear intended specifically for that purpose. Entering the premises in outdoor clothing and street shoes is not permitted. Entering the premises in dirty clothing and footwear is not permitted. The management is entitled to refuse you admission to a session in dirty or outdoor shoes. On a repeat breach, the management/owner will bar your access!
• 1.13. The sports and recovery centre reserves the right to close entirely within each calendar year for technical and other club events, for no more than 10 days per year. Days lost to such closures are not compensated.
• 1.14. Please observe general hygiene and cleanliness in all areas of the Centre. For your own comfort and that of other clients, please keep the hall clean and avoid unnecessary noise.
• 1.15. Bringing food, drinks and medicines into the Centre, and into the halls in particular, is not permitted. Eating in training areas, rest areas and changing rooms is not permitted.
• 1.16. Holding celebrations or gatherings without the management’s prior agreement is not permitted.
• 1.17. After finishing your workout, return the equipment you used to its designated place.
• 1.18. Visitors bear financial liability — at the invoice value as at the date the damaged equipment was acquired — for damage, destruction or loss of the equipment they use, as well as for damage to any other property of the Centre.
• 1.19. On the premises, Visitors may use the services of the Centre’s instructors only. Personal training by outside instructors is permitted only with the express approval of the Centre’s manager. Use of the Centre’s premises by Visitors for income or other gain is prohibited.
• 1.20. Operating the music system or other specialised equipment yourself is not permitted.
• 1.21. Filming and photography without the express permission of the management and of the people present on the premises is prohibited.
• 1.22. Guests are admitted to the Centre only with an identity document, accompanied by a member of reception staff, and after putting on shoe covers.
• 1.23. Smoking is not permitted anywhere on the premises.
• 1.24. Entering the Centre while intoxicated or under the influence of drugs is not permitted, nor is the consumption of alcohol or narcotics anywhere on the premises.
• 1.25. The management accepts no responsibility for the condition of your vehicle, property inside it, or damage caused while it is parked.
• 1.26. The sports and recovery centre accepts no liability for harm arising from deterioration of health where a visitor’s condition worsened as a result of an acute illness, aggravation of an injury, the after-effects of surgery, or a chronic condition they had before attending the Centre.
• 1.27. The management accepts no liability for harm caused by the acts or omissions of third parties, or where the harm, including to health, results from a breach of the rules for using the equipment or of these Rules.
• 1.28. The management accepts no liability for harm connected with any deterioration in a Visitor’s health, or for injuries resulting from any of the activities offered at the Centre, including sessions in the gym, the aerobics halls and so on.
• 1.29. Visitors assume full responsibility for their own health and for the health of any minor children attending with them. No Visitor is entitled to claim from the management or the owner any compensation for moral or material damage or for harm to health, either during the term of a membership or after it expires, save in the cases expressly provided for by applicable law.
• 1.30. If the Centre’s property is damaged, visitors must reimburse the full value of the damaged property within 3 days, in cash or by bank transfer.

2. Rules for using the gym

• 2.1. You may begin training in the gym only after familiarising yourself with these safety rules.
• 2.2. Unsupervised use of the gym and the spa area is permitted for persons aged 16 and over.
• 2.3. Training in the gym is permitted only in clean sports shoes kept specifically for the Centre and not worn outside it. Comfortable closed shoes with rubber, non-slip soles are recommended. Flip-flops, high heels, leather soles, spiked shoes, training barefoot or in open shoes are prohibited.
• 2.4. You are advised to remove items that could be hazardous during training in the gym (watches, bracelets, dangling earrings, necklaces, chains and so on) and to empty your pockets of sharp or any other loose objects.
• 2.6. When performing exercises with a barbell you must use safety collars. Compound lifts (bench press, barbell squats) must be performed with a spotter — a partner or a gym instructor.
• 2.7. Exercises with loads close to the trainee’s maximum are permitted only with direct spotting by an experienced partner or a gym instructor.
• 2.8. Weights, barbells and kettlebells must be handled with the utmost care. All exercises must be performed smoothly, without jerking.
• 2.9. Do not grip plates, kettlebells or barbells with wet or sweaty hands — the weight may slip and fall.
• 2.10. Loading machines beyond their rated capacity with additional weights is not permitted.
• 2.11. Move around the hall slowly and do not step into another trainee’s working area. Anything that distracts those training is prohibited.
• 2.12. Using faulty machines is prohibited. If you find a fault (a frayed cable, mechanical damage), notify the gym instructor. Instructors maintain order in the hall and may issue warnings where necessary!
• 2.13. A lifting belt is recommended when performing compound lifts (deadlifts, squats and so on).
• 2.14. When finished, the trainee must return the equipment used (plates, kettlebells, barbells, accessories and so on) to its designated place.
• 2.15. Training with unhealed wounds or injuries, or while generally unwell, is prohibited. If you feel unwell during a session, stop training and notify the gym instructor.
• 2.16. Do not touch the moving parts of cable and pulley machines.
• 2.17. Free-weight exercises must be performed at least 1.5–2 metres away from glass and mirrors.
• 2.18. Do not place water bottles on machines connected to the mains.
• 2.19. Take care that long or loose parts of your clothing, laces and towels do not get caught in the moving parts of the machines.
• 2.20. When starting on the treadmill, stand on the side rails, set the minimum speed and begin only once the belt is moving. Do not step off the machine until the belt has stopped completely.
• 2.21. Training bare-chested is not permitted in the gym.
• 2.22. The use of towels during training is mandatory.
• 2.23. Consuming or leaving food and drink in training areas is prohibited.
• 2.24. Adjusting the hall’s air conditioning and ventilation, or choosing the music and its volume, is prohibited.
• 2.25. If equipment breaks or is damaged, stop training and notify the gym instructor. Training may resume only once the fault has been rectified or the equipment replaced.
• 2.26. Please set your mobile devices to silent mode.
• Lockers are available to clients for the duration of their visit only.
• Any locker left locked after the end of the working day will be opened by the Centre’s management.
• Clients carrying weapons will not be admitted to the Centre.

3. Rules for using the group training halls

• 3.1. Payment for aerobic classes is made at reception following a prior reservation, or in advance on our website https://booking.renewsport.eu/
• The use of towels during training is mandatory: they are placed on the floor mats to protect them from perspiration.
• For hygiene reasons and to keep dust out of the air, entry to the aerobics halls is permitted only in clean, suitable sports shoes that have not been worn outdoors!
• After a class, participants must return the props they used (mats, dumbbells, balls, steps and so on) to the condition they were in beforehand.
• Entry is not permitted in shoes that could damage the special floor covering, alter its properties or leave marks. Sessions in the specialist groups (yoga, Pilates, fly stretching) are held barefoot (in sports socks).
• 3.2. Group classes run to a timetable that the management may change at short notice. Please arrive on time. Arriving more than 10 minutes late, or not matching the required fitness level, entitles the instructor to refuse you entry to the class.
• 3.3. The management may replace the instructor listed in the timetable and change the group class schedule at any time, giving timely notice to clients who have booked in advance.
• 3.4. In group classes, using your own choreography or free weights without the instructor’s instruction is prohibited.
• 3.5. Do not use strongly scented perfumes.
• 3.6. We recommend attending classes in proper closed sports shoes and comfortable clothing.
• 3.7. Group classes run strictly to the timetable approved by the Sports Centre’s management.
• 3.8. Sparring and practising throws or submission holds in the instructor’s absence are prohibited in the hall. This can cause serious injury and damage to club property.
• 3.9. Using the music equipment in the instructor’s absence is prohibited.
• 3.10. Put the equipment you used away after the class. Single-use bottles and waste go in the bin.
• 3.11. Attending when unwell or in poor health is not advised.
• 3.12. The Sports Centre accepts no liability where harm to your health is caused by a breach of the hall rules or by your own choice of unsuitable loads and methods.
• 3.13. Do not come to class wearing rings, earrings, watches, chains or other jewellery.
• 3.14. Maintain order and discipline during classes.
• 3.15. Any action that damages the equipment is prohibited.
• 3.16. Smoking and the carrying or consumption of alcohol and narcotics are strictly prohibited.
• 3.17. To avoid injury and stay comfortable, attend classes suited to your level of fitness.

4. Rules for children visiting the sports and recovery centre

• 4.1. Children under 16 are not admitted to the gym or the spa area.
• 4.2. A children’s room is available.
• 4.3. Parents (or an authorised adult) bear personal responsibility for children on the premises.
• 4.4. Please dress children in suitable, comfortable and clean clothing and footwear.
• 4.5. Bringing and consuming food during classes or elsewhere on the premises is not permitted — please use the fitness bar.
• 4.6. To prevent infection spreading among children at the Centre, please keep your child at home if: the child has a runny nose, cough, sore throat or another infectious illness; a high temperature; diarrhoea, nausea or another intestinal complaint; or a rash or unhealed wounds.
• 4.7. Children under 16 may use the gym only with a personal trainer, subject to prior agreement and a signed declaration on the Centre’s standard form.
• 4.8. Children over 16 may use the machines on their own, provided an instructor is present.
• 4.10. Parents may not interfere in sessions run by the instructor, give instructions, or otherwise distract the children taking part. Speak to your child only after the session has ended.
• 4.11. Children over 16 may attend adult group classes only on the personal recommendation of the Sports Centre’s fitness consultant.
• Your child must be in full health. We know these requirements may seem exacting, but they exist because we want your child to stay well and feel comfortable at our Centre.

5. Grounds for refusing access to the Centre

• The management may bar a Visitor from the sports and recovery centre where there is:
• — a serious, single or repeated breach of the GYM RULES, the GROUP TRAINING HALL RULES or the RULES FOR CHILDREN;
• — conduct that prevents other Visitors from training or relaxing undisturbed, attendance while intoxicated or under the influence of drugs, discriminatory behaviour towards other Visitors or staff, non-payment of applicable fees, and the like.
• The management accepts no responsibility for any adverse consequences arising through the fault of Visitors or their children in connection with a breach of these Rules.

6. Changing rooms

• 6.1. Lockers are available to clients for the duration of their visit only; they are locked and unlocked with cards issued at reception after payment for the chosen membership.
• 6.2. The Centre accepts no liability for the loss of or damage to personal belongings left in the lockers.
• 6.3. For your own comfort and that of other clients, please keep the changing rooms and toilets clean.

7. Relax and wellness area — Finnish sauna, infrared sauna, steam bath, adventure shower, relaxation area, seawater pool

• 1. Entry to the wellness centre is possible after paying for the relevant treatment at reception and receiving an access card for that treatment and changing room; you must enter without a phone, jewellery, food or drink; removing make-up and creams before entering either type of sauna is advisable.
• 2. Speak quietly.
• 3. Enter only after showering and drying off thoroughly.
• 4. Swimwear, a towel and clean slippers or flip-flops are mandatory.
• 5. Do not eat immediately before entering.
• 6. Do not enter the Finnish or infrared sauna or the steam bath if you have health problems, are menstruating, have a skin condition, are pregnant, have used alcohol, drugs or sedatives, are severely fatigued, or are under 16.
• 7. Bring two towels to the sauna — one to lay on the bench and one to dry off with as you sweat — along with flip-flops.
• 8. Stay in the sauna for 10–15 minutes at a time, at a recommended air temperature of +80 °C, twice, alternating with a cold shower. If the sauna air is very dry and you feel burning or irritation in the nose and throat, sprinkle water on the stones. Cool down immediately after sweating, for 2–3 minutes. Lying down to rest after the sauna is mandatory — for 20–30 minutes. To quench thirst, refresh and replace lost fluids, take low-calorie fruit juices, milk or dairy products, or water.
• 9. Use the infrared sauna twice, for 15–30 minutes each time, at a minimum temperature of 40 °C. Follow with cooling by alternating cold and warm showers and a five-minute rest outside the sauna. The procedure may be repeated.
• 10. In the steam bath, 3–4 alternating sweat cycles are sufficient.
• 11. Visitors must shower before entering the pool.
• 12. Only appropriate and clean swimwear is permitted.
• 13. Flip-flops are mandatory in the areas around the pool.
• 14. Persons with infectious diseases, open wounds or skin infections are not permitted to use the pool.
• 15. Visitors under the influence of alcohol or drugs are not admitted.

Safety rules

• 16. Jumping, diving and pushing other visitors are prohibited, except in specially designated areas.
• 17. Running around the pool is prohibited because of the risk of slipping.
• 18. Glass containers and dangerous objects are not permitted in the pool area.

8. Biohacking area — cryochamber

• These treatments are intended to aid recovery and improve the body’s tone and regeneration.
• 1. The treatment is carried out only under the supervision of a trained member of staff.
• 2. The client must use the protective equipment provided.
• 3. Entry with damp skin or damp clothing is not permitted.
• 4. Wearing metal accessories and jewellery during the treatment is prohibited.
• 5. If you feel any discomfort, the treatment is stopped immediately.

Cryotherapy is NOT recommended in cases of:

• 1. uncontrolled high blood pressure;
• 2. severe cardiovascular disease;
• 3. pregnancy;
• 4. epilepsy;
• 5. Raynaud’s syndrome;
• 6. cold allergy;
• 7. acute infectious diseases;
• 8. other contraindications determined by a medical professional.

9. Biohacking area — red light therapy

• 7.1. Treatments are carried out for the recommended duration.
• 7.2. Protective goggles are mandatory.
• 7.3. The treatment is not recommended while taking medication that causes photosensitivity, unless you have consulted a doctor.
• 7.4. If discomfort occurs, the treatment is stopped immediately.
• 7.5. Visitors follow staff instructions on the distance and duration of exposure.
• 8.1. Every visitor uses the pool and the biohacking area at their own risk.
• 8.2. Renew Sport Center accepts no liability for health problems arising from concealed conditions, non-compliance with these Rules, or failure to follow staff instructions.
• 8.3. Visitors bear financial liability for damage caused to the Centre’s equipment and property.
• 8.4. The management may stop a treatment or refuse access to any visitor who breaches these Rules or creates a danger to themselves or to others.

10. Massage

• 1. Massages are by prior appointment, made in person at reception or by calling 089 910 0800.
• 2. Do not have a massage if: you have a raised body temperature; acute infectious diseases or inflammatory processes; infected wounds; skin conditions or rashes of any kind; severely irritated or inflamed skin from any cause; or bleeding or haemorrhage anywhere. Massage is absolutely prohibited in cases of haemophilia and haemorrhagic diatheses. Do not have a massage if: you have renal or biliary colic associated with stones or gravel, acute abdominal pain, hernias or pregnancy; aneurysms, phlebitis or large varicose veins; inflammation of the lymphatic vessels or glands; or a malignant disease.

11. Membership packages

• 11.1. Any visitor wishing to obtain a Membership Package with access credits must answer the questions put to them at reception — full name, telephone and e-mail — and declare their agreement to comply with the Rules of Internal Order for visitors. The Centre guarantees the confidentiality of personal data.
• 11.2. Membership Packages are personal and are not transferable to other people.
• — Monthly packages are valid for 30 calendar days, for 5, 10, 13 or 18 visits.
• — Annual packages are valid for 12 months, within the number of visits you choose — 52, 104, 156, 208 or 365.
• — The Membership Package is personal and cannot be transferred to another person.
• 11.3. Any visitor may terminate their Membership at any time without notice; Renew Sport Center does not undertake to pay financial compensation.
• 11.4. Renew Sport Center may terminate at any time the Membership of a member who breaches the Rules of Internal Order; the manager decides case by case whether the balance of unused sessions will be refunded.

The original text of these Rules is in Bulgarian. In the event of any difference in interpretation, the Bulgarian version prevails.